FAQs (for Customers)
Useful information to get the most out of the PhotoSesh Customer App.
Simple. We allow participating photographers to receive your PhotoSesh requests by syncing their calendar to our system. So we can detect the gaps in their...
Mon, 22 Feb, 2021 at 11:23 AM
For Bookings Using The Web Portal Please see interactive tour here: https://book.photosesh.com/tour For Bookings Using The iOS App Just download th...
Sat, 15 May, 2021 at 1:13 PM
We have a 100% satisfaction guarantee policy (limited to the fees paid for your PhotoSesh). Simply contact us with any concerns at support@photosesh.com . We...
Sun, 19 Feb, 2017 at 1:44 AM
"Heart" or "Like" 3, 4, or 10 of them on the PhotoSesh app! Even though you may only be hiring one photographer, may we suggest that yo...
Mon, 6 Mar, 2023 at 1:03 PM
If nobody accepts your PhotoSesh request, it may be because the photographer(s) did not see your request yet. If you want to secure one fast, then cancel y...
Mon, 6 Mar, 2023 at 1:03 PM
How to cancel in the PhotoSesh iOS App and the Web App (Desktop View) How to Cancel in iOS App: Go to your MENU > BOOKINGS > UPCOMING > Here y...
Tue, 12 Nov, 2019 at 12:35 PM
Our rating system asks that you rate 5 stars if you believe a photographer has met your expectations. But when a photographer exceeds expectations, we though...
Tue, 12 Sep, 2017 at 12:27 AM
Photographers are screened and vetted through a multi-step internal and external process for safety and quality control. More importantly, photographers wil...
Tue, 12 Sep, 2017 at 12:47 AM
So nice of you to ask! We are constantly helping with charitable events. If you want to help in any way via contributions or volunteering, you can check our...
Tue, 12 Sep, 2017 at 12:56 AM
No. You are only liable for the stated hourly rate that you saw on your photographer's profile multiplied by the duration or the requested times. We eve...
Tue, 12 Sep, 2017 at 12:58 AM